Passenger Info

Passenger Info


Travel Tips

Jubba Airways has compiled some useful travel tips to help you enjoy a healthy and relaxed flight.

In Flight Aerobics

It is easy to stiffen up during a long flight. Here are a few simple stretching exercises to help loosen muscle and joints. These exercises can be performed From your seat in the upright position while respecting the space of other passengers. Breathe normally, and do not overstretch. Repeat the steps at intervals of two hours.

  • HandsGrip the edge of your armrest with your hands, hold to a count of five, and then relax. Repeat 10 times.
  • LegsStarting with your feet on the floor bring your legs slowly up towards your chest, as far as you can. Relax them slowly. Repeat three times.
  • FeetPlacing both feet on the floor, point your toes upwards as high as they will go. Point them downwards. Repeat this in a continuous movement five times.
  • Neck ExercisesMove your head slowly towards your right shoulder and hold. Then move them towards your left shoulder and hold. Move your chin slowly down towards your chest. Hold and relax. Repeat three times.
  • ArmsStarting with your arms outstretched flex at the elbow and bring them slowly into your chest. Extend them again. Repeat five times.
  • ShouldersHunch up your shoulders, hold and slowly relax. Repeat five times.
  • AbdomenStarting From a fully upright position, slide your hands down your legs as far as you can. Straighten up gradually. Repeat three times. Cross your arms across your chest and rotate as far as you can From right to left. Repeat three times.

Arrive At The Airport Early

Allow extra time for unexpected delays on the way to the airport, including parking, security and check-in. On busy travel days, such as holidays, Saturday morning or Sunday evening, please allow additional time.

Domestic Travel

If you are checking bags we recommend that you check-in at least 60 minutes before your scheduled domestic departure. If you are not checking bags, please check-in at least 45 minutes before your scheduled departure.

International Travel

We recommend that you check-in at least two hours before your scheduled international departure. Seats and reservations are subject to cancellation if not checked-in at least one hour prior to scheduled departure.

Arriving At Gates

To assist in ensuring an on-time departure, please arrive at your gate at least 20 minutes prior to departure. Passengers with advance seat assignments must obtain a boarding pass at least 20 minutes before scheduled departure for domestic flights and at least 60 minutes before scheduled departure for international flights. If not checked in at least 15 minutes before scheduled departure, your reservation may be canceled and you will not be eligible for denied boarding compensation. Plan to be on the aircraft at least 10 minutes prior to departure.

Stay Close To The Boarding Area

Once you've checked in, stay in the boarding area for updated information regarding your flight and please limit your carry-on bags.

Your Luggage

Please follow these guidelines to ensure that your luggage is kept safe:

  • Tag your bags inside and out with your name, address and contact phone number.
  • Don't check important items that you will require during the flight.
  • Keep an ample supply of personal items with you.
  • Have passport and photo ID ready
  • Do not place the following items in your checked luggage:
    • Required medication
    • Valuables
    • Travel documents
    • Keys
    • Currency

Do you need help, or just want to say hi? We always try to answer you within the hour!

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